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The New Management Paradigm

Throughout time, there have been so many terms and acronyms that it becomes difficult to determine what type of management structure...

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The Modern Physics of Leadership

According to a joint research study by the Wharton Graduate School of Business and the Harvard Business School, over 50% of corporate downsizing has resulted in increased costs, and 80 percent…..

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To Win or Fight Fair

Negotiators are many times paid a small for-tune with the ultimate goal of winning at whatever the cost. Too many times the negotiation is won, only to fail after the fact...

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The Logistics Factor

The key driver to good site location decisions is logistics. Too often, companies focus on obvious expense factors like real estate cost...

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Strategic CRM

Companies are beginning to re-look at their marketing, sales and customer service departments. In the past, the typical marketing department was run and maintained...

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Revitalizing Leadership with Modern Physics

In 1946, a British astrophysicist observed that if we were ever able to see a picture of Earth taken from outer space, the result would be a perceptual shift of overwhelming power….

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Product Lifecycle Management (PLM)

Product Lifecycle Management (PLM) is receiving more attention at the leadership level and the value and benefits are being more deeply...

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Technology, Yes or No?

Modern technology is something that no company large or small can do without. Communication has taken a step that is requiring anyone marketing or selling to...

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The New Sciences

The New Sciences Framework for Boards and CEO’s Traditionally, Boards of directors support take-charge, cause-and-effect, bottom line-oriented CEO’s who appear to provide clear-cut…

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Will Web Services Enhance Connectivity?

Because Web services is an emerging technology, it’s difficult to understand the business value and implications of Web services...

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Trade Promotions Managementr

This month, CGT caught up with Steve Peppler, CEO, Flintfox, an up-and-coming TPM vendor, to get the scoop on trade promotions management..

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Defining Competitive Pressure

Every company deals with competitive pressure in any industry, how does a company analyze and combat that pressure in a systematic fashion?

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Redefining a Utility Washington Gas

As it prepared to meet the challenges of deregulation, Washington Gas a.k.a. Washington Gas Light Company in Washington D.C., a subsidiary of WGL Holdings, Inc., an historically profitable utility, found itself seeking effective ways to perform in the new business environment.

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The Harrods Customer Service Solution

Historically, Harrods was the place where the aristocracy shopped and where employees were upper middle class or above. But as shopping centers began to spring up in London suburbs, people traded their commutes for work closer to home.

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SEO Strategies Real or Waste

Take your time in your research, the industry is far too big to do things in a hurry. If you are at the point of beginning the search, there is no dramatic hurry to get in now…it is better to do it right.

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Empowering Employees

How many times have you asked someone to do something like “draw up a plan for such and such project”? Your employee completes the plan, but then you say, “That is not what I wanted” or “That is not how you do it”.

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Management Styles: Hurting or Helping?

There are two basic management styles that are also broken down into more minor categories, the Autocratic Management Style and the Permissive Management Style.

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Projects and Operations

Projects and Operations are quite distinct sets of activities that, when mixed, can cause unnecessary havoc with the management of each.

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Securing Commercial Financing

What’s the most efficient way to secure a US Commercial Mortgage? Work with a mortgage broker who specializes in this area.

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